Terms of service

Terms of Service

Effective Date: January 1, 2026

Welcome to CozyWhiskers.

These Terms of Service govern your use of our website and services. By accessing or using our website, you agree to comply with these terms.

1. Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to use our website.

2. Products

We specialize in ultra-soft plush pillows and related comfort products.

We strive to ensure that product descriptions, specifications, pricing, and images are accurate. However, minor differences in color, texture, size, or packaging may occur due to lighting, manufacturing updates, or display settings.

3. Pricing

All prices displayed on our website are shown in the selected currency.

Prices may change without prior notice.

Taxes, duties, and customs fees may apply depending on your country.

4. Orders

We reserve the right to:

Refuse any order.
Limit purchase quantities.
Cancel suspicious or fraudulent transactions.
Correct pricing errors.

If payment has already been processed, any canceled order will receive a full refund.

5. Payment

We accept secure payment methods supported through our checkout system.

Payment must be successfully completed before an order enters processing.

6. Shipping

Orders are processed promptly after payment confirmation.

Estimated delivery times are provided for convenience only and are not guaranteed.

Delays caused by customs, weather, carriers, holidays, or other circumstances beyond our control do not constitute a breach of these Terms.

7. Returns

Returns are governed by our Return & Refund Policy.

8. Intellectual Property

All website content including:

Logos
Product images
Text
Graphics
Icons
Layouts

remain the property of CozyWhiskers unless otherwise stated.

Unauthorized reproduction is prohibited.

9. User Conduct

You agree not to:

Violate applicable laws.
Interfere with website operations.
Upload malicious software.
Attempt unauthorized access.
Use our website for fraudulent purposes.

10. Disclaimer

Products are intended for general comfort and decorative purposes.

We do not guarantee that our products will meet every individual expectation or preference.

11. Limitation of Liability

To the fullest extent permitted by law, CozyWhiskers shall not be liable for indirect, incidental, or consequential damages arising from use of our website or products.