Shipping policy
Shipping Policy
Effective Date: January 1, 2026
At CozyWhiskers, we proudly offer FREE Worldwide Shipping on every order.
1. Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Processing may take longer during holidays, promotional events, or periods of exceptionally high demand.
2. Shipping Coverage
We currently ship worldwide.
Delivery availability depends on carrier coverage and local regulations.
3. Delivery Time
Estimated delivery:
7–10 Business Days
Please note these are estimates only.
Delivery may vary due to:
- Customs clearance
- Weather conditions
- Public holidays
- Carrier delays
- Remote locations
4. Shipping Cost
FREE Shipping Worldwide
No minimum purchase required.
5. Tracking
Once your order ships, tracking information will be emailed when available.
Please allow up to 48 hours for tracking updates.
6. Customs & Duties
Customers are responsible for any customs duties, taxes, or import fees required by local authorities unless otherwise stated.
7. Incorrect Address
Please ensure your shipping address is accurate before placing your order.
We cannot guarantee replacement or refund for orders delivered to an incorrectly provided address.
8. Lost Packages
If your package appears lost during transit, contact us and we will work with the carrier to investigate and provide an appropriate solution whenever possible.
9. Contact
Email:
support@cozywhiskers.online
Phone:
+1 (250) 809-2430